Comments
Please leave your comments either about your visit or the website. We will reply as soon as we can. Thank you.
9 responses to “Comments”
-
Had a great day on your railway last Sunday. The kids loved it and they even got a lollipop at the end of the ride. We will definatley be back soon
-
-
Hi, we came to the park with our family today and our 2 daughters loved having a ride on the miniature train! Thankyou to all the volunteers who run this service. It is definitely appreciated by many and a great asset to the park.
-
Hi Natalie, Thank you for taking the time to leave a comment – it is always nice to hear what our visitors experience during their visit to the trains – we hope to see you and your family again and thank you from all the volunteers
-
-
-
Thank you so much very friendly helpful staff, I have a daughter with special needs and she loved this, very inclusive
-
Hi Jill thank you for your comments on you recent visit. I will let the guys know what you have said. We are able to accommodate any one with special needs so they can experience our little railway. Hopefully you will visit again soon
-
-
My son who is severally disabled and in a wheelchair was told he can’t go on unless his carer also paid . His carer is from an agency and not allowed to pay . My son is legally not allowed to go on without a carer because he has no mental capacity . He cannot afford to pay for his carer . What is you access policy for disabled who require support . Both my son and carer felt embarrassed by the ticketing person . He has an access card proving he requires a carer . Very limited compassion from the ticket person . Could you clarify your carer policy please. If he has to pay for a carer he cannot ride again .
-
Good evening – I’m sorry to hear that your son and carer had a disappointing experience today. As a group of volunteers I am hoping to speak to those who were at the railway to clarify what took place and I will be able to respond in full to yourself
-
HI Terri – apologies for the long delay – we are having trouble with our web site so will have to reply from my personal email – Richard
-
-
This site uses Akismet to reduce spam. Learn how your comment data is processed.
9 comments
-
Had a great day on your railway last Sunday. The kids loved it and they even got a lollipop at the end of the ride. We will definatley be back soon
-
Hi Jack – thank you for you kind words. We look forward to you visiting us again
-
Hi, we came to the park with our family today and our 2 daughters loved having a ride on the miniature train! Thankyou to all the volunteers who run this service. It is definitely appreciated by many and a great asset to the park.
-
Hi Natalie, Thank you for taking the time to leave a comment – it is always nice to hear what our visitors experience during their visit to the trains – we hope to see you and your family again and thank you from all the volunteers
-
-
-
Thank you so much very friendly helpful staff, I have a daughter with special needs and she loved this, very inclusive
-
Hi Jill thank you for your comments on you recent visit. I will let the guys know what you have said. We are able to accommodate any one with special needs so they can experience our little railway. Hopefully you will visit again soon
-
-
My son who is severally disabled and in a wheelchair was told he can’t go on unless his carer also paid . His carer is from an agency and not allowed to pay . My son is legally not allowed to go on without a carer because he has no mental capacity . He cannot afford to pay for his carer . What is you access policy for disabled who require support . Both my son and carer felt embarrassed by the ticketing person . He has an access card proving he requires a carer . Very limited compassion from the ticket person . Could you clarify your carer policy please. If he has to pay for a carer he cannot ride again .
-
Good evening – I’m sorry to hear that your son and carer had a disappointing experience today. As a group of volunteers I am hoping to speak to those who were at the railway to clarify what took place and I will be able to respond in full to yourself
-
HI Terri – apologies for the long delay – we are having trouble with our web site so will have to reply from my personal email – Richard
-
-
Leave a Reply